Please do not disturb
We are trying to guess
What our costumers like.
We have al seen the sign on hotel doors “Please do not disturb.” Companies use attitude as signs that are involving consumers ore sending them away. Like a restaurant that has a big sign saying “the toilet is only for our guests.” That will not make you think of food ore a big welcome. Sometimes it can be wrong but fun like in a Paris hotel elevator:
”Please leave your values at the front desk.” But still even the fun signals are communicating attitudes.
What attitude welcomes you? What attitude welcomes and makes companies and consumers having ONE goal together?